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Results: 6
Predicting Customer Loyalty in the Mobile Banking Setting
This study uses a novel theoretical approach that combines two multidimensional service quality models that focus on customer satisfaction, perceived value, and customer loyalty as outcomes of service quality in the context of...
Published by: IGI Global
A Dual-Role Collaborative Learning Support System for Simultaneous Speaking Acquisition in English and Japanese
Learning a foreign language is becoming more vital in Japan as a result of globalization. It gives foreigners various reasons to study Japanese including working or living in Japan. They should exchange language and skills and...
Published by: IGI Global
A Data-Driven Analysis on Sustainable Energy Security
This study provides a data-driven analysis that illustrates a clear renewable energy depiction in sustainable energy security and unveils the regional issues due to the literature solely occupies energy security concept in the...
Published by: IGI Global
Identifying Forward and Backward Linkages From China's Infrastructure Investment in Africa
Ehizuelen Omoruyi
Jan 01, 2021
The continent of Africa must industrialize to eradicate poverty and create jobs for its 12 million African youth who join its workforce yearly. One of the major factors hindering industrialization has been the insufficient stock...
Published by: IGI Global
The Relationship Between Corporate Social Responsibility and Customer Loyalty
This study was conducted to investigate the relationship between corporate social responsibility and customers’ loyalty. The study first reviewed previous research and developed hypotheses related to the research survey data...
Published by: IGI Global
The Behavioral Intention of Using Online Food Delivery Services During the COVID-19 Pandemic in Vietnam
Growing internet technology has incurred variations in customer way of life and online shopping habits. Originating from the integrated framework of technology acceptance model and health belief model, the purpose of this study...
Published by: IGI Global